Store Policy

Customer Care

At KAPOW, we strive to provide collectors and fans with an exceptional shopping experience by offering authentic Pokémon cards at competitive prices. We take great care in sourcing genuine products so that you can build your collection with confidence. Our team is passionate about delivering quality and ensuring that every order is handled with attention to detail.

We understand the excitement of adding new cards to your collection, which is why we offer international express shipping to get your order to you as quickly as possible. Customer satisfaction is at the heart of what we do, and we continuously work to make your shopping experience smooth and enjoyable.

If you are unsatisfied with our services for any reason, please contact us at our business email address: calvin@kapowstore.com

Privacy & Safety

KAPOW values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the terms outlined here.

Information We Collect

We collect personal information you voluntarily provide, such as your name, email, address, and payment details when placing an order. Additionally, we may collect non-personal data through cookies and analytics tools to improve our website and services.

How We Use Your Information

Your information is used to process orders, provide customer support, and enhance your shopping experience. We do not sell or rent personal data to third parties. However, we may share necessary information with trusted service providers to fulfill orders, process payments, and comply with legal requirements.

Data Security

We implement industry-standard security measures to protect your data. While we strive to keep your information safe, no online transmission is completely secure, so we encourage you to take precautions when sharing personal details online.

Your Choices

You can opt out of promotional emails at any time by following the unsubscribe instructions in our emails. Cookies and tracking preferences can be managed through your browser settings.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their data. If we discover such information has been collected, we will promptly delete it.

Changes to This Policy

We may update this policy from time to time. Please check this page periodically for any changes. Your continued use of our site constitutes acceptance of the updated terms.

For any questions regarding this policy, please contact us at: calvin@kapowstore.com

Wholesale Inquiries

We are open to growing together with our business partners. For wholesale inquiries, please contact us at our business email address: calvin@kapowstore.com

Payment Methods

We only accept payments through PayPal. This is to protect both the Buyer and the Seller through PayPal's protection system.